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Hier finden Sie Hilfe, Kontakt & Support bei Fragen zu Ihrem Account, Passwort . Jan. Aktuelle Probleme und Fehler bei AOL. E-mail funktioniert nicht oder ist die Seite down? Hier sehen Sie was los ist. AOL, ehemals America Online, ist ein US-amerikanischer Medienkonzern mit Sitz in New York City und eine Tochtergesellschaft von Verizon Communications.

In addition, the AOL software would notify the user of exactly how long they were connected and how many minutes they were being charged. The case was settled on June 8, Many customers complained that AOL personnel ignored their demands to cancel service and stop billing.

Under the scheme, customer service personnel received bonuses worth tens of thousands of dollars if they could successfully dissuade or "save" half of the people who called to cancel service.

These bonuses, and the minimum "save" rates accompanying them, had the effect of employees not honoring cancellations, or otherwise making cancellation unduly difficult for consumers.

Under the agreement, AOL would no longer require its customer service representatives to meet a minimum quota for customer retention in order to receive a bonus.

On June 13, , Vincent Ferrari documented his account cancellation phone call in a blog post, [] stating he had switched to broadband years earlier.

In the recorded phone call, the AOL representative refused to cancel the account unless the year-old Ferrari explained why AOL hours were still being recorded on it.

Ferrari insisted that AOL software was not even installed on the computer. The conversation was aired on CNBC. When CNBC reporters tried to have an account on AOL cancelled, they were hung up on immediately and it ultimately took more than 45 minutes to cancel the account.

The company estimated that it would lose more than six million subscribers over the following year. They were the most frequent user of this marketing tactic, and received criticism for the environmental cost of the campaign.

The mass distribution of these disks was seen as wasteful by the public and led to protest groups. When AOL gave clients access to Usenet in , they hid at least one newsgroup in standard list view: AOL did list the newsgroup in the alternative description view, but changed the description to "Flames and complaints about America Online".

With AOL clients swarming Usenet newsgroups, the old, existing user base started to develop a strong distaste for both AOL and its clients, referring to the new state of affairs as Eternal September.

AOL discontinued access to Usenet on June 25, AOL then provided community-based message boards in lieu of Usenet. It is separated into three different sections: During the period when volunteer chat room hosts and board monitors were used, chat room hosts were given a brief online training session and test on Terms of Service violations.

Some users disagree with the TOS, citing the guidelines are too strict to follow coupled with the fact the TOS may change without users being made aware.

A considerable cause for this was likely due to alleged censorship of user-generated content during the earlier years of growth for AOL.

In early , AOL stated its intention to implement a certified email system called Goodmail, which will allow companies to send email to users with whom they have pre-existing business relationships, with a visual indication that the email is from a trusted source and without the risk that the email messages might be blocked or stripped by spam filters.

This decision drew fire from MoveOn , which characterized the program as an "email tax", and the EFF , which characterized it as a shakedown of non-profits.

Esther Dyson defended the move in an editorial in The New York Times , saying "I hope Goodmail succeeds, and that it has lots of competition.

I also think it and its competitors will eventually transform into services that more directly serve the interests of mail recipients.

Instead of the fees going to Goodmail and EON, they will also be shared with the individual recipients. Comcast , who also used the service, announced on its website that Goodmail had ceased operations and as of February 4, they no longer used the service.

On August 4, , AOL released a compressed text file on one of its websites containing 20 million search keywords for over , users over a 3-month period between March 1, and May 31, intended for research purposes.

AOL pulled the file from public access by August 7, but not before its wide distribution on the Internet by others. The data were used by websites such as AOLstalker [] for entertainment purposes, where users of AOLstalker are encouraged to judge AOL clients based on the humorousness of personal details revealed by search behavior.

Smathers pled guilty to conspiracy charges in On February 27, a class action lawsuit was filed against Support.

The lawsuit alleged Support. AOL continues to market Computer Checkup. This was an unsuccessful attempt to create a social network that would compete with Facebook.

After the shutdown of Lifestream, clicking "Buddy Info" does something that provides no information whatsoever about the selected buddy: From Wikipedia, the free encyclopedia.

For other uses, see AOL disambiguation. This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources.

Unsourced material may be challenged and removed. AOL search data scandal. Retrieved March 6, Retrieved May 12, Retrieved June 23, Television, Print, Internet, Radio.

The History of Computing Project. Archived from the original on November 3, Retrieved September 24, Archived from the original on August 28, Archived from the original on January 2, Retrieved July 13, Retrieved on July 8, Retrieved March 4, Archived from the original on November 19, Retrieved May 7, Retrieved on May 7, Archived from the original on February 8, The Atlantic , pp.

The New York Times. Post — via HighBeam Research. Retrieved August 1, Archived from the original on July 15, Retrieved July 24, Archived from the original on June 23, Retrieved July 8, Retrieved April 25, Retrieved on April 9, Archived from the original on November 10, Retrieved November 11, Archived from the original on June 12, Retrieved January 6, Announces Acquisition of Xdrive, Inc".

Retrieved July 14, Retrieved August 3, Archived from the original on November 1, Retrieved October 29, The Wall Street Journal.

Retrieved September 17, Archived from the original on October 17, Retrieved October 17, Archived from the original on November 17, Retrieved November 12, Archived from the original on December 18, Retrieved December 18, Archived PDF from the original on December 17, Retrieved November 16, Financial News — Yahoo!

Archived from the original on February 7, Retrieved July 10, Archived from the original on October 28, Retrieved January 30, Retrieved April 6, Retrieved on April 12, Archived October 29, , at the Wayback Machine.

Retrieved June 11, Archived from the original on October 1, Retrieved September 29, Archived from the original on September 29, Retrieved April 9, Retrieved January 26, Retrieved April 16, Retrieved July 1, Retrieved May 1, Retrieved August 22, WSJ Blogs - Digits.

Retrieved January 29, Retrieved January 28, Retrieved February 5, Retrieved June 30, Archived from the original PDF on February 5, Retrieved April 20, Retrieved April 3, Retrieved December 9, Retrieved June 20, Archived from the original on May 11, Archived from the original on July 17, Launches a single advertising proposition dubbed Oath Ad Platforms".

Retrieved May 8, Retrieved July 12, Retrieved October 6, Retrieved July 21, Retrieved July 27, Send them back to AOL".

Eagle-eyed museum visitors have noticed something curious about a year-old drawing owned by the Queen. Actress Katharine McPhee shared an old snap of her and the Duchess as kids wearing bright red lipstick and fans were thrilled.

Model Kelleth Cuthbert, who photobombed the Golden Globes, is suing the brand that brought her viral fame. Scientists find hole two-thirds the size of Manhattan at the bottom of notoriously dangerous glacier.

New research suggests that the cholesterol-lowering pill could have another major health benefit. Christina Aguilera recalls how her advances towards a fellow singer in a night club were rebuffed.

More than forced to flee to a Bodmin public house after snow drifts and plunging temperatures left them in danger. Much of Marawi has been left in ruins following a five-month battle with armed groups linked to IS.

US student saved from death after his vehicle smashes into truck and erupts into flames. Our editors will email you a roundup of their favourite stories from across AOL.

Sign up using your AOL email or use different address. Stay in the loop! Get breaking news and big stories on your desktop.

When prompted, click "Allow" you can always change your mind later. Search The Web Search Aol. Local Weather Change your location. Europe US Global Currencies.

Sport news Barcelona goalkeeper Cillessen out for six weeks Kvitova suffers shock St Petersburg exit at hands of Vekic Irving distances himself from desire to re-sign with Celtics Warnock: Man gets into bizarre fight with fairytale characters Facebook Email.

Under the scheme, customer service personnel received bonuses worth tens of thousands of dollars if they could successfully dissuade or "save" half of the people who called to cancel service.

These bonuses, and the minimum "save" rates accompanying them, had the effect of employees not honoring cancellations, or otherwise making cancellation unduly difficult for consumers.

Under the agreement, AOL would no longer require its customer service representatives to meet a minimum quota for customer retention in order to receive a bonus.

On June 13, , Vincent Ferrari documented his account cancellation phone call in a blog post, [] stating he had switched to broadband years earlier.

In the recorded phone call, the AOL representative refused to cancel the account unless the year-old Ferrari explained why AOL hours were still being recorded on it.

Ferrari insisted that AOL software was not even installed on the computer. The conversation was aired on CNBC. When CNBC reporters tried to have an account on AOL cancelled, they were hung up on immediately and it ultimately took more than 45 minutes to cancel the account.

The company estimated that it would lose more than six million subscribers over the following year. They were the most frequent user of this marketing tactic, and received criticism for the environmental cost of the campaign.

The mass distribution of these disks was seen as wasteful by the public and led to protest groups. When AOL gave clients access to Usenet in , they hid at least one newsgroup in standard list view: AOL did list the newsgroup in the alternative description view, but changed the description to "Flames and complaints about America Online".

With AOL clients swarming Usenet newsgroups, the old, existing user base started to develop a strong distaste for both AOL and its clients, referring to the new state of affairs as Eternal September.

AOL discontinued access to Usenet on June 25, AOL then provided community-based message boards in lieu of Usenet.

It is separated into three different sections: During the period when volunteer chat room hosts and board monitors were used, chat room hosts were given a brief online training session and test on Terms of Service violations.

Some users disagree with the TOS, citing the guidelines are too strict to follow coupled with the fact the TOS may change without users being made aware.

A considerable cause for this was likely due to alleged censorship of user-generated content during the earlier years of growth for AOL.

In early , AOL stated its intention to implement a certified email system called Goodmail, which will allow companies to send email to users with whom they have pre-existing business relationships, with a visual indication that the email is from a trusted source and without the risk that the email messages might be blocked or stripped by spam filters.

This decision drew fire from MoveOn , which characterized the program as an "email tax", and the EFF , which characterized it as a shakedown of non-profits.

Esther Dyson defended the move in an editorial in The New York Times , saying "I hope Goodmail succeeds, and that it has lots of competition. I also think it and its competitors will eventually transform into services that more directly serve the interests of mail recipients.

Instead of the fees going to Goodmail and EON, they will also be shared with the individual recipients. Comcast , who also used the service, announced on its website that Goodmail had ceased operations and as of February 4, they no longer used the service.

On August 4, , AOL released a compressed text file on one of its websites containing 20 million search keywords for over , users over a 3-month period between March 1, and May 31, intended for research purposes.

AOL pulled the file from public access by August 7, but not before its wide distribution on the Internet by others. The data were used by websites such as AOLstalker [] for entertainment purposes, where users of AOLstalker are encouraged to judge AOL clients based on the humorousness of personal details revealed by search behavior.

Smathers pled guilty to conspiracy charges in On February 27, a class action lawsuit was filed against Support. The lawsuit alleged Support.

AOL continues to market Computer Checkup. This was an unsuccessful attempt to create a social network that would compete with Facebook. After the shutdown of Lifestream, clicking "Buddy Info" does something that provides no information whatsoever about the selected buddy: From Wikipedia, the free encyclopedia.

For other uses, see AOL disambiguation. This section needs additional citations for verification. Please help improve this article by adding citations to reliable sources.

Unsourced material may be challenged and removed. AOL search data scandal. Retrieved March 6, Retrieved May 12, Retrieved June 23, Television, Print, Internet, Radio.

The History of Computing Project. Archived from the original on November 3, Retrieved September 24, Archived from the original on August 28, Archived from the original on January 2, Retrieved July 13, Retrieved on July 8, Retrieved March 4, Archived from the original on November 19, Retrieved May 7, Retrieved on May 7, Archived from the original on February 8, The Atlantic , pp.

The New York Times. Post — via HighBeam Research. Retrieved August 1, Archived from the original on July 15, Retrieved July 24, Archived from the original on June 23, Retrieved July 8, Retrieved April 25, Retrieved on April 9, Archived from the original on November 10, Retrieved November 11, Archived from the original on June 12, Retrieved January 6, Announces Acquisition of Xdrive, Inc".

Retrieved July 14, Retrieved August 3, Archived from the original on November 1, Retrieved October 29, The Wall Street Journal. Retrieved September 17, Archived from the original on October 17, Retrieved October 17, Archived from the original on November 17, Retrieved November 12, Archived from the original on December 18, Retrieved December 18, Archived PDF from the original on December 17, Retrieved November 16, Financial News — Yahoo!

Archived from the original on February 7, Retrieved July 10, Archived from the original on October 28, Retrieved January 30, Retrieved April 6, Retrieved on April 12, Archived October 29, , at the Wayback Machine.

Retrieved June 11, Archived from the original on October 1, Retrieved September 29, Archived from the original on September 29, Retrieved April 9, Retrieved January 26, Retrieved April 16, Retrieved July 1, Retrieved May 1, Retrieved August 22, WSJ Blogs - Digits.

Retrieved January 29, Retrieved January 28, Retrieved February 5, Retrieved June 30, Archived from the original PDF on February 5, Retrieved April 20, Retrieved April 3, Retrieved December 9, Retrieved June 20, Archived from the original on May 11, Archived from the original on July 17, Launches a single advertising proposition dubbed Oath Ad Platforms".

Retrieved May 8, Retrieved July 12, Retrieved October 6, Retrieved July 21, Retrieved July 27, Send them back to AOL".

Archived from the original on February 24, Retrieved June 26, International Journal of Cultural Studies. Residents of a village in India are filmed fleeing for their lives after the wild animal goes on rampage.

Hike comes as the Corporation reviews long-term sustainability of free licences for overs. A scheduled documentary on the serial killers was set to air last night on ITV, but viewers were left puzzled after it failed to broadcast.

Indian authorities say couple living with their family in Australia are actually siblings. Eagle-eyed museum visitors have noticed something curious about a year-old drawing owned by the Queen.

Actress Katharine McPhee shared an old snap of her and the Duchess as kids wearing bright red lipstick and fans were thrilled. Model Kelleth Cuthbert, who photobombed the Golden Globes, is suing the brand that brought her viral fame.

Scientists find hole two-thirds the size of Manhattan at the bottom of notoriously dangerous glacier. New research suggests that the cholesterol-lowering pill could have another major health benefit.

Christina Aguilera recalls how her advances towards a fellow singer in a night club were rebuffed. More than forced to flee to a Bodmin public house after snow drifts and plunging temperatures left them in danger.

Much of Marawi has been left in ruins following a five-month battle with armed groups linked to IS. US student saved from death after his vehicle smashes into truck and erupts into flames.

Our editors will email you a roundup of their favourite stories from across AOL. Sign up using your AOL email or use different address.

Stay in the loop! Get breaking news and big stories on your desktop. When prompted, click "Allow" you can always change your mind later. Search The Web Search Aol.

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